Administrative Assistance
(การช่วยงานธุรการ)
Definition
Administrative Assistance (การช่วยงานธุรการ) Soft Skill
The skill of providing support in managing office tasks, organizing schedules, and handling communication to ensure smooth administrative operations.
Expertise Level
Level 1
Basic
1. Can perform routine office tasks such as filing and data entry.
2. Able to organize simple schedules and appointments.
3. Handles basic communication like answering phones and emails.
Level 2
Intermediate
1. Manages multiple schedules and coordinates meetings efficiently.
2. Prepares reports, presentations, and handles correspondence.
3. Assists in office supply management and document preparation.
Level 3
Advanced
1. Oversees administrative workflows and improves office procedures.
2. Coordinates complex schedules and liaises with multiple departments.
3. Leads training for administrative processes and ensures compliance with policies.
