Amadeus GDS
(อมาเดอุส จีดีเอส)
Definition
Amadeus GDS (อมาเดอุส จีดีเอส) Tool
Amadeus GDS is a global distribution system used in the travel industry to facilitate booking and managing travel services such as flights, hotels, and car rentals efficiently.
Expertise Level
Level 1
Basic
1. Understands the basic functionality and purpose of Amadeus GDS.
2. Can perform simple booking tasks such as searching for flights and hotels.
3. Able to retrieve and interpret basic travel information from the system.
Level 2
Intermediate
1. Proficient in making multi-segment bookings including flights, hotels, and car rentals.
2. Can modify and cancel reservations as per customer requests.
3. Understands fare rules, ticketing procedures, and payment processing.
4. Can troubleshoot common system errors and provide basic support.
Level 3
Advanced
1. Expertise in advanced search techniques and complex itinerary management.
2. Able to handle group bookings and special service requests.
3. Can generate detailed reports and analyze booking data for optimization.
4. Provides training and support to new users on Amadeus GDS functionalities.
Ministry of Higher Education
Science, Research and Innovation
Call Center 1313
328 Si Ayutthaya Rd., Thung Phaya Thai, Ratchathewi, Bangkok 10400 Tel. 02-610-5200 Fax. 02-354-5524.
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