Cisco Unified Communications Manager (CUCM)
(ซิสโก้ ยูนิไฟด์ คอมมูนิเคชันส์ แมเนเจอร์ (CUCM))
Definition
Cisco Unified Communications Manager (CUCM) (ซิสโก้ ยูนิไฟด์ คอมมูนิเคชันส์ แมเนเจอร์ (CUCM)) Tool
Cisco Unified Communications Manager (CUCM) is a call processing system that provides voice, video, messaging, and mobility services within an enterprise communication network.
Expertise Level
Level 1
Basic
1. Understands the basic concepts and architecture of CUCM.
2. Can perform simple user and device registration within the CUCM system.
3. Able to navigate the CUCM interface for basic operations.
Level 2
Intermediate
1. Can configure and manage call routing and dial plans.
2. Able to troubleshoot common CUCM issues and perform system backups.
3. Understands integration with other Cisco collaboration tools.
Level 3
Advanced
1. Designs and implements complex CUCM deployments and integrations.
2. Optimizes system performance and security in large-scale environments.
3. Leads troubleshooting, upgrades, and disaster recovery planning for CUCM.
