Community Management
(การจัดการชุมชน)
Definition
Community Management (การจัดการชุมชน) Soft Skill
The ability to build, engage, and nurture a group of people around a common interest or goal, facilitating communication and fostering a positive environment.
Expertise Level
Level 1
Basic
1. Understands the basics of community engagement.
2. Can monitor interactions and provide timely responses.
3. Familiar with community guidelines and rules.
Level 2
Intermediate
1. Can actively foster positive interactions and manage conflicts.
2. Organizes and facilitates events or discussions to engage members.
3. Analyzes community feedback to improve engagement strategies.
Level 3
Advanced
1. Develops and implements comprehensive community growth strategies.
2. Leverages analytics to drive engagement and retention effectively.
3. Builds strong networks and partnerships within and beyond the community.
