Computer Hardware Troubleshooting
(การแก้ไขปัญหาฮาร์ดแวร์คอมพิวเตอร์)
Definition
Computer Hardware Troubleshooting (การแก้ไขปัญหาฮาร์ดแวร์คอมพิวเตอร์) Hard Skill
The ability to diagnose, identify, and resolve issues related to computer hardware components to ensure proper functioning and performance.
Expertise Level
Level 1
Basic
1. Can identify common hardware components and their functions.
2. Understands basic troubleshooting steps like restarting and checking connections.
3. Able to perform simple hardware inspections and recognize obvious faults.
Level 2
Intermediate
1. Can diagnose issues with hardware components such as hard drives, RAM, and power supply.
2. Uses diagnostic tools and software for hardware testing.
3. Able to replace or repair common hardware parts following safety procedures.
Level 3
Advanced
1. Can troubleshoot complex hardware failures involving multiple components and interactions.
2. Diagnoses and resolves issues in server and network hardware environments.
3. Develops and implements preventive maintenance plans to minimize hardware failures.
Ministry of Higher Education
Science, Research and Innovation
Call Center 1313
328 Si Ayutthaya Rd., Thung Phaya Thai, Ratchathewi, Bangkok 10400 Tel. 02-610-5200 Fax. 02-354-5524.
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