Continuity of Operations
(ความต่อเนื่องของการปฏิบัติการ)
Definition
Continuity of Operations (ความต่อเนื่องของการปฏิบัติการ) Soft Skill
The ability to maintain essential functions and services during and after a disruption, ensuring minimal impact on organizational performance.
Expertise Level
Level 1
Basic
1. Understands the importance of maintaining essential operations during disruptions.
2. Familiar with basic procedures to handle minor interruptions.
3. Can follow established continuity plans under supervision.
Level 2
Intermediate
1. Can develop and implement continuity plans for routine scenarios.
2. Identifies potential risks that may disrupt operations.
3. Coordinates resources and communication during moderate disruptions.
Level 3
Advanced
1. Leads organizational strategy to ensure continuity across diverse and complex disruptions.
2. Designs and tests comprehensive continuity and recovery plans.
3. Manages crisis situations with proactive decision-making and resource allocation.
