Desktop Application Support
(การสนับสนุนแอปพลิเคชันบนเดสก์ท็อป)
Definition
Desktop Application Support (การสนับสนุนแอปพลิเคชันบนเดสก์ท็อป) Hard Skill
The ability to install, troubleshoot, and maintain desktop software applications to ensure optimal performance and user satisfaction.
Expertise Level
Level 1
Basic
1. Can install and configure common desktop applications.
2. Able to follow basic troubleshooting steps for application issues.
3. Understands the fundamentals of desktop software operations.
Level 2
Intermediate
1. Diagnoses and resolves common software issues affecting desktop applications.
2. Manages application updates and patches efficiently.
3. Provides user support and guidance for desktop application features.
Level 3
Advanced
1. Can troubleshoot complex desktop application issues involving compatibility and integration.
2. Implements advanced solutions for performance optimization and application security.
3. Leads training or documentation efforts to improve application support processes.
