Email Management
(การจัดการอีเมล)
Definition
Email Management (การจัดการอีเมล) Soft Skill
The ability to efficiently organize, prioritize, and respond to emails to maintain effective and timely communication.
Expertise Level
Level 1
Basic
1. Can send, receive, and reply to basic emails.
2. Understands how to organize emails into folders.
3. Can identify important emails to respond to.
Level 2
Intermediate
1. Able to use email filters and labels to prioritize messages.
2. Manages inbox efficiently to avoid backlog.
3. Responds to emails professionally and within suitable timeframes.
Level 3
Advanced
1. Can automate email workflows and set advanced rules.
2. Integrates email management with other productivity tools.
3. Manages large volumes of email while maintaining clarity and responsiveness.
Ministry of Higher Education
Science, Research and Innovation
Call Center 1313
328 Si Ayutthaya Rd., Thung Phaya Thai, Ratchathewi, Bangkok 10400 Tel. 02-610-5200 Fax. 02-354-5524.
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