Email Management

(การจัดการอีเมล)

Definition

Email Management (การจัดการอีเมล) Soft Skill

The ability to efficiently organize, prioritize, and respond to emails to maintain effective and timely communication.

Expertise Level

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Level 1

Basic

1. Can send, receive, and reply to basic emails.

2. Understands how to organize emails into folders.

3. Can identify important emails to respond to.

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Level 2

Intermediate

1. Able to use email filters and labels to prioritize messages.

2. Manages inbox efficiently to avoid backlog.

3. Responds to emails professionally and within suitable timeframes.

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Level 3

Advanced

1. Can automate email workflows and set advanced rules.

2. Integrates email management with other productivity tools.

3. Manages large volumes of email while maintaining clarity and responsiveness.

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Ministry of Higher Education

Science, Research and Innovation

Call Center 1313

328 Si Ayutthaya Rd., Thung Phaya Thai, Ratchathewi, Bangkok 10400 Tel. 02-610-5200 Fax. 02-354-5524.

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