IT Infrastructure Operations
(การปฏิบัติการโครงสร้างพื้นฐานไอที)
Definition
IT Infrastructure Operations (การปฏิบัติการโครงสร้างพื้นฐานไอที) Hard Skill
The management and maintenance of an organization's IT hardware, software, networks, and services to ensure reliable and efficient operation.
Expertise Level
Level 1
Basic
1. Understands fundamental IT infrastructure components such as servers, networks, and storage devices.
2. Can perform routine monitoring and basic troubleshooting tasks.
3. Follows established procedures for system backups and updates.
Level 2
Intermediate
1. Manages and configures network and server environments to optimize performance.
2. Diagnoses and resolves moderately complex infrastructure issues.
3. Implements security measures and compliance standards in daily operations.
Level 3
Advanced
1. Designs and leads the implementation of scalable and resilient IT infrastructure solutions.
2. Develops disaster recovery and business continuity plans.
3. Oversees infrastructure upgrades and integration of emerging technologies.
