Network Troubleshooting
(การแก้ไขปัญหาเครือข่าย)
Definition
Network Troubleshooting (การแก้ไขปัญหาเครือข่าย) Hard Skill
The systematic process of identifying, diagnosing, and resolving issues in computer networks to ensure optimal connectivity and performance.
Expertise Level
Level 1
Basic
1. Can recognize basic network connection issues.
2. Understands fundamental network components and terminology.
3. Uses simple tools to check connectivity, such as ping and traceroute.
Level 2
Intermediate
1. Diagnoses and resolves common network configuration problems.
2. Analyzes network traffic and identifies performance bottlenecks.
3. Uses advanced troubleshooting tools such as packet analyzers and network monitors.
Level 3
Advanced
1. Can design and implement complex troubleshooting strategies for large-scale networks.
2. Identifies root causes of intermittent or advanced network issues and provides strategic solutions.
3. Optimizes network performance through in-depth analysis and proactive problem prevention.
