Office 365 Administration
(การบริหารจัดการ Office 365)
Definition
Office 365 Administration (การบริหารจัดการ Office 365) Soft Skill
The skill to manage and configure Office 365 services, including user accounts, security settings, and application deployments to ensure smooth organizational operations.
Expertise Level
Level 1
Basic
1. Understands the Office 365 interface and basic features.
2. Can manage user accounts and passwords.
3. Able to perform simple tasks such as resetting passwords and assigning licenses.
Level 2
Intermediate
1. Configures security settings and user permissions.
2. Manages Office 365 groups, policies, and compliance features.
3. Monitors service health and responds to basic incidents.
Level 3
Advanced
1. Designs and implements complex Office 365 deployments and migrations.
2. Troubleshoots advanced issues across multiple Office 365 services.
3. Optimizes and automates administrative tasks using PowerShell and scripting.
