Operations Management
(การจัดการปฏิบัติการ)
Definition
Operations Management (การจัดการปฏิบัติการ) Hard Skill
The skill of planning, organizing, and overseeing processes to efficiently produce goods or deliver services while optimizing resources and ensuring quality.
Expertise Level
Level 1
Basic
1. Understands basic concepts and terminology of operations management.
2. Can assist in simple operational tasks and routine process monitoring.
3. Follows standard procedures to ensure smooth workflow.
Level 2
Intermediate
1. Plans and coordinates operational activities to meet performance targets.
2. Identifies inefficiencies and proposes improvements in processes.
3. Monitors resource usage and ensures quality standards are met.
Level 3
Advanced
1. Leads complex operations with strategic planning and risk management.
2. Optimizes end-to-end processes for maximum efficiency and cost-effectiveness.
3. Implements innovative solutions and drives continuous improvement initiatives.
