Reverse Logistics
(โลจิสติกส์ย้อนกลับ)
Definition
Reverse Logistics (โลจิสติกส์ย้อนกลับ) Hard Skill
Reverse Logistics refers to the process of planning, implementing, and controlling the efficient flow of returned goods, materials, and information from the point of consumption back to the point of origin for purposes such as returns, recycling, refurbishing, or disposal.
Expertise Level
Level 1
Basic
1. Understands the basic concept and importance of reverse logistics.
2. Can identify common types of product returns and basic handling procedures.
3. Familiar with simple documentation and communication involved in returns.
Level 2
Intermediate
1. Can manage reverse logistics processes including return authorization and inspection.
2. Able to coordinate with different departments for efficient returns handling.
3. Understands regulations and compliance issues related to product returns and disposal.
Level 3
Advanced
1. Designs and optimizes reverse logistics systems for cost efficiency and sustainability.
2. Implements advanced tracking and data analysis for return flows and product lifecycle.
3. Develops strategic plans for recycling, refurbishing, and disposal in alignment with business goals.
