Airline Ticketing
(การจองตั๋วเครื่องบิน)
Definition
Airline Ticketing (การจองตั๋วเครื่องบิน) Hard Skill
The skill of issuing, managing, and processing airline tickets using reservation systems to facilitate passenger travel.
Expertise Level
Level 1
Basic
1. Understands basic concepts of airline ticketing and fare types.
2. Can use reservation systems to book standard tickets.
3. Able to issue and reissue simple electronic tickets.
Level 2
Intermediate
1. Manages complex bookings including multi-leg and round-trip tickets.
2. Handles changes, cancellations, and refunds effectively.
3. Understands fare rules, taxes, and surcharges for accurate ticketing.
Level 3
Advanced
1. Expert in using multiple reservation systems and airline partnerships.
2. Can resolve intricate ticketing issues and exceptions.
3. Advises on optimal booking strategies considering policies and promotions.
