Airlines
(สายการบิน)
Definition
Airlines (สายการบิน) Hard Skill
Airlines refer to companies that provide air transport services for passengers and cargo, managing flight operations, safety, and customer service within the aviation industry.
Expertise Level
Level 1
Basic
1. Understands basic airline industry terminology and operations.
2. Familiar with common airline services and customer interaction.
3. Recognizes major airline regulations and safety standards.
Level 2
Intermediate
1. Can manage flight scheduling and coordinate airline operational tasks.
2. Understands ticketing systems, baggage handling, and customer service processes.
3. Able to apply safety protocols and handle common operational issues.
Level 3
Advanced
1. Expertise in airline management including regulatory compliance and financial planning.
2. Designs strategies to optimize airline operations and improve customer satisfaction.
3. Analyzes market trends and develops contingency plans for operational challenges.
Ministry of Higher Education
Science, Research and Innovation
Call Center 1313
328 Si Ayutthaya Rd., Thung Phaya Thai, Ratchathewi, Bangkok 10400 Tel. 02-610-5200 Fax. 02-354-5524.
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