Auto Claims
(การเคลมประกันรถยนต์)
Definition
Auto Claims (การเคลมประกันรถยนต์) Hard Skill
The process of managing and processing automobile insurance claims, including evaluating damages, verifying policy coverage, and facilitating settlements.
Expertise Level
Level 1
Basic
1. Understands basic auto insurance terms and claim procedures.
2. Can collect and organize claim documentation accurately.
3. Assists in initial claim intake and data entry.
Level 2
Intermediate
1. Evaluates vehicle damage and assesses claim validity.
2. Communicates effectively with policyholders and repair shops.
3. Processes claim approvals and coordinates claim settlements.
Level 3
Advanced
1. Manages complex or disputed auto claims efficiently.
2. Applies detailed knowledge of insurance policies and legal regulations.
3. Leads claim investigations and recommends strategic resolutions.
