Automotive Sales
(งานขายรถยนต์)
Definition
Automotive Sales (งานขายรถยนต์) Hard Skill
The process of promoting and selling vehicles to customers by understanding their needs, presenting suitable options, and facilitating purchase agreements.
Expertise Level
Level 1
Basic
1. Understands basic product features and specifications.
2. Can greet and engage customers politely.
3. Assists customers with basic vehicle information and pricing.
Level 2
Intermediate
1. Identifies customer needs and recommends suitable vehicle models.
2. Explains financing and warranty options clearly.
3. Negotiates sale terms and handles objections effectively.
Level 3
Advanced
1. Develops and maintains long-term customer relationships to generate repeat sales.
2. Analyzes market trends and competitor offerings to adjust sales strategies.
3. Leads sales presentations and coordinates with after-sales services.
