Business Process
(กระบวนการทางธุรกิจ)
Definition
Business Process (กระบวนการทางธุรกิจ) Hard Skill
Business Process refers to a set of structured activities or tasks that produce a specific service or product for customers, aimed at improving efficiency and achieving organizational goals.
Expertise Level
Level 1
Basic
1. Understands the fundamental concept of business processes.
2. Can identify basic steps within simple business workflows.
3. Recognizes the importance of following established procedures.
Level 2
Intermediate
1. Can map and document existing business processes.
2. Analyzes process efficiency and identifies areas for improvement.
3. Applies standard tools and techniques for process management.
Level 3
Advanced
1. Designs and optimizes complex business processes for strategic goals.
2. Leads process reengineering initiatives to increase organizational performance.
3. Integrates technology to automate and enhance process workflows.
