Communication Skills
(ทักษะการสื่อสาร)
Definition
Communication Skills (ทักษะการสื่อสาร) Soft Skill
The ability to effectively convey information, ideas, and emotions through verbal, non-verbal, and written methods to achieve understanding and collaboration.
Expertise Level
Level 1
Basic
1. Can convey simple messages clearly in verbal and written form.
2. Listens actively and responds appropriately in basic conversations.
3. Understands and uses basic non-verbal cues.
Level 2
Intermediate
1. Communicates ideas clearly in diverse contexts for different audiences.
2. Uses appropriate tone, body language, and written style to enhance messages.
3. Engages effectively in discussions, providing constructive feedback.
Level 3
Advanced
1. Crafts persuasive and impactful messages tailored to complex audiences and situations.
2. Manages communication in high-pressure or sensitive contexts with tact and clarity.
3. Leads communication strategies that foster collaboration and resolve conflicts.
