Corrective Actions
(การดำเนินการแก้ไข)
Definition
Corrective Actions (การดำเนินการแก้ไข) Soft Skill
The ability to identify problems or non-conformities and implement effective solutions to correct and prevent recurrence.
Expertise Level
Level 1
Basic
1. Can recognize obvious problems or errors.
2. Follows instructions to implement simple corrective measures.
3. Reports issues accurately to supervisors or relevant teams.
Level 2
Intermediate
1. Analyzes causes of problems to determine appropriate corrective actions.
2. Implements corrective measures independently and monitors effectiveness.
3. Communicates corrective plans clearly to team members.
Level 3
Advanced
1. Leads root cause analysis and develops strategic corrective action plans.
2. Implements preventive measures to reduce recurrence of issues.
3. Evaluates and improves corrective processes to enhance overall quality.
