Corrective and Preventive Action (CAPA)
(การดำเนินการแก้ไขและป้องกัน (CAPA))
Definition
Corrective and Preventive Action (CAPA) (การดำเนินการแก้ไขและป้องกัน (CAPA)) Hard Skill
Corrective and Preventive Action (CAPA) is a systematic approach used to identify, investigate, and resolve problems to prevent recurrence and improve processes within an organization.
Expertise Level
Level 1
Basic
1. Understands the basic concepts and purpose of CAPA.
2. Can document simple corrective actions for identified issues.
3. Recognizes common problems that require CAPA intervention.
Level 2
Intermediate
1. Can conduct root cause analysis to identify problem sources.
2. Implements corrective actions and monitors their effectiveness.
3. Develops preventive measures to avoid recurrence of issues.
Level 3
Advanced
1. Leads CAPA projects integrating cross-functional teams.
2. Designs and optimizes CAPA processes to enhance quality management.
3. Evaluates long-term impact and compliance of corrective and preventive actions.
