Crew Resource Management
(การบริหารทรัพยากรของลูกเรือ)
Definition
Crew Resource Management (การบริหารทรัพยากรของลูกเรือ) Soft Skill
Crew Resource Management is a set of training procedures and communication techniques used to optimize teamwork, decision-making, and safety within a group or team environment, especially in high-stakes or operational contexts.
Expertise Level
Level 1
Basic
1. Understands fundamental principles of teamwork and communication.
2. Recognizes the importance of clear information sharing within a team.
3. Familiar with basic safety protocols and procedures.
Level 2
Intermediate
1. Effectively participates in team communication and decision-making.
2. Applies CRM principles to manage workload and reduce errors.
3. Identifies and addresses potential safety risks through collaboration.
Level 3
Advanced
1. Leads and coordinates team actions to optimize performance and safety.
2. Implements advanced CRM strategies to handle complex and high-pressure situations.
3. Facilitates a culture of open communication, mutual respect, and continuous improvement.
