Cross-Cultural Communication Skills
(ทักษะการสื่อสารข้ามวัฒนธรรม)
Definition
Cross-Cultural Communication Skills (ทักษะการสื่อสารข้ามวัฒนธรรม) Soft Skill
The ability to effectively exchange information and ideas with people from diverse cultural backgrounds, understanding and respecting cultural differences to foster clear and respectful interactions.
Expertise Level
Level 1
Basic
1. Recognizes basic cultural differences in communication styles.
2. Demonstrates openness to interacting with people from other cultures.
3. Uses simple language and gestures to communicate with individuals from different cultures.
Level 2
Intermediate
1. Adapts communication style to suit different cultural contexts.
2. Shows sensitivity to cultural norms and values during interactions.
3. Effectively clarifies misunderstandings arising from cultural differences.
Level 3
Advanced
1. Facilitates cross-cultural communication in complex or sensitive situations.
2. Can mediate and resolve conflicts arising from cultural misunderstandings.
3. Demonstrates deep cultural empathy and adjusts strategies to achieve inclusive communication outcomes.
