Damage Control

(การควบคุมความเสียหาย)

Definition

Damage Control (การควบคุมความเสียหาย) Hard Skill

The ability to manage, mitigate, and respond effectively to incidents or crises that cause harm or disruption, minimizing negative impacts on people, operations, or reputation.

Expertise Level

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Level 1

Basic

1. Recognizes potential sources of damage or risk.

2. Follows established protocols to contain minor incidents.

3. Communicates issues promptly to relevant team members.

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Level 2

Intermediate

1. Implements corrective actions to limit damage during incidents.

2. Coordinates with multiple departments to manage disruptions.

3. Analyzes incident causes and contributes to改善 procedures.

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Level 3

Advanced

1. Leads comprehensive damage control strategies in critical situations.

2. Develops and updates proactive plans to prevent and mitigate risks.

3. Evaluates impact post-incident and drives organizational learning.

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