Defect Logging
(การบันทึกข้อบกพร่อง)
Definition
Defect Logging (การบันทึกข้อบกพร่อง) Soft Skill
The process of accurately documenting software or product defects, including detailed descriptions, reproduction steps, and relevant context to facilitate effective resolution.
Expertise Level
Level 1
Basic
1. Can identify and report obvious defects with basic details.
2. Understands the importance of defect logging in the development process.
3. Uses predefined templates or tools for logging defects.
Level 2
Intermediate
1. Logs defects with clear descriptions and accurate reproduction steps.
2. Prioritizes defects based on impact and severity.
3. Communicates effectively with development and testing teams regarding defects.
Level 3
Advanced
1. Ensures defect logs are comprehensive, including environment and system details.
2. Analyzes defect trends to suggest process or product improvements.
3. Mentors others on best practices for defect logging and tracking.
