Desktop Administration
(การบริหารจัดการเดสก์ท็อป)
Definition
Desktop Administration (การบริหารจัดการเดสก์ท็อป) Hard Skill
The skill of managing and maintaining desktop environments including installing, configuring, and troubleshooting operating systems and software applications.
Expertise Level
Level 1
Basic
1. Can perform basic installation of operating systems and common software.
2. Understands fundamental desktop configuration settings.
3. Able to carry out basic troubleshooting for common desktop issues.
Level 2
Intermediate
1. Able to manage user accounts and permissions effectively.
2. Configures network settings and security features on desktops.
3. Conducts routine maintenance and updates to ensure system stability.
Level 3
Advanced
1. Designs and implements desktop deployment strategies and automation.
2. Diagnoses and resolves complex desktop system failures or conflicts.
3. Manages integration of desktops with enterprise systems and ensures compliance with IT policies.
