Direct Sales
(การขายตรง)
Definition
Direct Sales (การขายตรง) Soft Skill
The skill of engaging customers directly to promote and sell products or services through personal interaction and effective communication.
Expertise Level
Level 1
Basic
1. Understands basic product information and sales techniques.
2. Can communicate clearly with customers in simple sales scenarios.
3. Able to follow sales scripts or guidelines.
Level 2
Intermediate
1. Can identify customer needs and tailor sales approaches accordingly.
2. Builds rapport with customers to foster trust and engagement.
3. Handles common objections and questions effectively.
Level 3
Advanced
1. Develops strategic sales plans targeting specific customer segments.
2. Utilizes advanced negotiation and persuasion techniques to close sales.
3. Manages complex sales cycles and builds long-term customer relationships.
