E-Commerce
(พาณิชย์อิเล็กทรอนิกส์)
Definition
E-Commerce (พาณิชย์อิเล็กทรอนิกส์) Hard Skill
The process of buying and selling goods or services using electronic systems, primarily the internet, including the management of online transactions, marketing, and customer service.
Expertise Level
Level 1
Basic
1. Understands basic concepts of online buying and selling.
2. Familiar with popular e-commerce platforms.
3. Can perform simple online transactions.
Level 2
Intermediate
1. Manages product listings and updates information accurately.
2. Utilizes digital marketing tools to promote products.
3. Handles customer inquiries and order processing efficiently.
Level 3
Advanced
1. Develops and implements comprehensive e-commerce strategies.
2. Analyzes sales data and customer behavior to optimize performance.
3. Integrates advanced technology solutions to improve user experience and operational efficiency.
