employee relations
(ความสัมพันธ์พนักงาน)
Definition
employee relations (ความสัมพันธ์พนักงาน) Hard Skill
The management and maintenance of positive relationships between employers and employees to foster a productive, fair, and harmonious workplace.
Expertise Level
Level 1
Basic
1. Understands basic employee rights and company policies.
2. Can assist in routine communication between management and staff.
3. Recognizes common workplace issues affecting employee morale.
Level 2
Intermediate
1. Handles employee inquiries and resolves minor conflicts effectively.
2. Supports development and implementation of employee engagement initiatives.
3. Applies company policies consistently to maintain fair treatment.
Level 3
Advanced
1. Develops and leads strategies to improve employee relations and workplace culture.
2. Manages complex disputes and negotiates resolutions between management and employees.
3. Ensures compliance with labor laws and promotes proactive communication to prevent issues.
