Etiquette
(มารยาท)
Definition
Etiquette (มารยาท) Soft Skill
Etiquette refers to the customary code of polite behavior in society or within specific social or professional groups. It encompasses manners, protocols, and respectful communication to create positive interactions.
Expertise Level
Level 1
Basic
1. Understands basic polite behaviors such as greetings and introductions.
2. Uses appropriate language in common social settings.
3. Shows respect for personal space and basic social norms.
Level 2
Intermediate
1. Applies etiquette appropriately in professional settings.
2. Demonstrates courteous behavior in diverse social interactions.
3. Handles social situations tactfully and respectfully.
Level 3
Advanced
1. Models exemplary etiquette standards in complex or sensitive situations.
2. Advises others on proper etiquette in multinational or cross-cultural contexts.
3. Manages conflicts or misunderstandings using tactful and respectful communication.
