exit interviews
(การสัมภาษณ์ออกจากงาน)
Definition
exit interviews (การสัมภาษณ์ออกจากงาน) Hard Skill
Exit interviews are structured discussions conducted with employees leaving an organization to gather feedback on their experience and reasons for departure, aiming to improve workplace practices and reduce turnover.
Expertise Level
Level 1
Basic
1. Understands the purpose and importance of exit interviews.
2. Can assist in scheduling and organizing exit interviews.
3. Familiar with basic questions to ask during exit interviews.
Level 2
Intermediate
1. Conducts exit interviews following standardized procedures.
2. Able to document feedback accurately and objectively.
3. Identifies common themes and issues from interview data.
Level 3
Advanced
1. Analyzes exit interview data to uncover underlying organizational issues.
2. Provides strategic recommendations to reduce turnover based on findings.
3. Designs and improves exit interview frameworks for better data quality.
