Face-to-Face Sales
(การขายแบบพบปะตัวต่อตัว)
Definition
Face-to-Face Sales (การขายแบบพบปะตัวต่อตัว) Hard Skill
The skill of interacting directly with customers in person to promote, negotiate, and close sales effectively, building strong customer relationships.
Expertise Level
Level 1
Basic
1. Can greet customers and present basic product information clearly.
2. Understands the sales process and follows step-by-step guidance.
3. Handles simple customer questions and objections politely.
Level 2
Intermediate
1. Can identify customer needs and tailor product presentations accordingly.
2. Effectively negotiate to handle common objections and close sales.
3. Builds rapport to foster repeat business and customer loyalty.
Level 3
Advanced
1. Develops personalized sales strategies based on deep customer insights.
2. Manages complex negotiations and influences decision-making confidently.
3. Leads and mentors others in advanced sales techniques and relationship management.
