Food and Beverage Operations
(การปฏิบัติการอาหารและเครื่องดื่ม)
Definition
Food and Beverage Operations (การปฏิบัติการอาหารและเครื่องดื่ม) Hard Skill
The management and coordination of all activities involved in the preparation, service, and delivery of food and beverages to customers, ensuring quality, efficiency, and customer satisfaction.
Expertise Level
Level 1
Basic
1. Understands basic food and beverage service procedures.
2. Can perform simple food preparation and serving tasks.
3. Follows hygiene and safety standards during operations.
Level 2
Intermediate
1. Coordinates food and beverage service efficiently during busy periods.
2. Manages inventory and stock to minimize waste.
3. Ensures customer satisfaction by handling requests and complaints effectively.
Level 3
Advanced
1. Plans and oversees overall food and beverage operations to optimize profitability.
2. Implements and enforces quality control and compliance with health regulations.
3. Leads and trains team members to maintain high service standards.
