Hardware Support
(การสนับสนุนฮาร์ดแวร์)
Definition
Hardware Support (การสนับสนุนฮาร์ดแวร์) Hard Skill
The ability to diagnose, troubleshoot, and resolve hardware-related issues to ensure devices operate efficiently and reliably.
Expertise Level
Level 1
Basic
1. Can identify common hardware components and their functions.
2. Understands basic hardware troubleshooting steps.
3. Can assist with simple hardware setup and replacement.
Level 2
Intermediate
1. Can diagnose and resolve typical hardware issues independently.
2. Understands system compatibility and hardware configurations.
3. Able to perform hardware upgrades and maintenance effectively.
Level 3
Advanced
1. Can troubleshoot complex hardware failures and recommend solutions.
2. Able to manage hardware deployment and integration in large systems.
3. Provides technical guidance and training to others on hardware support.
