Heuristic Evaluation
(การประเมินแบบเฮียวริสติก)
Definition
Heuristic Evaluation (การประเมินแบบเฮียวริสติก) Hard Skill
Heuristic Evaluation is a usability inspection method where evaluators examine a user interface and judge its compliance with recognized usability principles to identify usability problems.
Expertise Level
Level 1
Basic
1. Understands the concept and purpose of heuristic evaluation.
2. Can identify obvious usability issues using basic heuristics.
3. Familiar with common usability principles such as Nielsen’s heuristics.
Level 2
Intermediate
1. Can systematically apply multiple usability heuristics to evaluate interfaces.
2. Identifies less obvious usability problems and categorizes them by severity.
3. Provides actionable recommendations based on evaluation findings.
Level 3
Advanced
1. Expertly integrates heuristic evaluation with other usability testing methods.
2. Customizes heuristics to fit specific user groups or product contexts.
3. Leads evaluation sessions and provides strategic insights for design improvements.
