Key Performance Indicators
(ตัวชี้วัดผลการดำเนินงานหลัก)
Definition
Key Performance Indicators (ตัวชี้วัดผลการดำเนินงานหลัก) Hard Skill
Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively an individual or organization is achieving key business objectives.
Expertise Level
Level 1
Basic
1. Understands the concept and purpose of KPIs.
2. Can identify simple KPIs relevant to basic tasks or roles.
3. Recognizes the importance of measuring performance.
Level 2
Intermediate
1. Can define and set relevant KPIs aligned with team or departmental goals.
2. Analyzes KPI data to monitor progress and identify areas for improvement.
3. Communicates KPI results effectively to stakeholders.
Level 3
Advanced
1. Designs comprehensive KPI frameworks aligned with strategic business objectives.
2. Uses advanced data analytics to predict trends and drive decision-making based on KPIs.
3. Leads organization-wide KPI implementation and continuous performance optimization.
