Network Support
(การสนับสนุนเครือข่าย)
Definition
Network Support (การสนับสนุนเครือข่าย) Hard Skill
The ability to maintain, troubleshoot, and optimize computer networks to ensure reliable connectivity and performance.
Expertise Level
Level 1
Basic
1. Can identify common network devices and their functions.
2. Understands basic network concepts such as IP addressing and protocols.
3. Can perform simple troubleshooting tasks like checking connections and restarting devices.
Level 2
Intermediate
1. Can configure and manage network devices such as switches and routers.
2. Diagnoses and resolves common network issues including connectivity and performance problems.
3. Understands network security basics and implements standard safeguards.
Level 3
Advanced
1. Designs and implements complex network infrastructures to meet organizational needs.
2. Troubleshoots advanced network problems involving multi-protocol environments and high availability.
3. Develops and enforces comprehensive network security policies and disaster recovery plans.
Ministry of Higher Education
Science, Research and Innovation
Call Center 1313
328 Si Ayutthaya Rd., Thung Phaya Thai, Ratchathewi, Bangkok 10400 Tel. 02-610-5200 Fax. 02-354-5524.
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