Operational Skills

(ทักษะการปฏิบัติการ)

Definition

Operational Skills (ทักษะการปฏิบัติการ) Soft Skill

The ability to efficiently manage and execute daily tasks, processes, and workflows to ensure smooth and effective business operations.

Expertise Level

skill-level-0

Level 1

Basic

1. Understands basic operational procedures and workflows.

2. Can perform routine tasks accurately and on time.

3. Follows instructions and standard operating guidelines.

skill-level-1

Level 2

Intermediate

1. Manages multiple operational tasks simultaneously with efficiency.

2. Identifies and suggests improvements in daily workflows.

3. Coordinates with team members to ensure task completion and quality.

skill-level-2

Level 3

Advanced

1. Leads the design and implementation of operational strategies and processes.

2. Analyzes and optimizes workflows to maximize efficiency and reduce costs.

3. Manages resources and teams to achieve long-term operational goals.

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Ministry of Higher Education

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