Operational Skills
(ทักษะการปฏิบัติการ)
Definition
Operational Skills (ทักษะการปฏิบัติการ) Soft Skill
The ability to efficiently manage and execute daily tasks, processes, and workflows to ensure smooth and effective business operations.
Expertise Level
Level 1
Basic
1. Understands basic operational procedures and workflows.
2. Can perform routine tasks accurately and on time.
3. Follows instructions and standard operating guidelines.
Level 2
Intermediate
1. Manages multiple operational tasks simultaneously with efficiency.
2. Identifies and suggests improvements in daily workflows.
3. Coordinates with team members to ensure task completion and quality.
Level 3
Advanced
1. Leads the design and implementation of operational strategies and processes.
2. Analyzes and optimizes workflows to maximize efficiency and reduce costs.
3. Manages resources and teams to achieve long-term operational goals.
Ministry of Higher Education
Science, Research and Innovation
Call Center 1313
328 Si Ayutthaya Rd., Thung Phaya Thai, Ratchathewi, Bangkok 10400 Tel. 02-610-5200 Fax. 02-354-5524.
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