Operations
(การปฏิบัติการ)
Definition
Operations (การปฏิบัติการ) Hard Skill
Operations involve managing and optimizing the processes that produce goods or deliver services, ensuring efficiency, quality, and cost-effectiveness in organizational activities.
Expertise Level
Level 1
Basic
1. Understands basic operational processes and workflows.
2. Can follow standard operating procedures.
3. Assists in routine tasks and daily operations.
Level 2
Intermediate
1. Manages and monitors operational activities to ensure efficiency.
2. Identifies and implements improvements in processes.
3. Coordinates between teams to maintain workflow continuity.
Level 3
Advanced
1. Leads strategic planning for operational excellence and scalability.
2. Analyzes complex operational data to optimize performance and reduce costs.
3. Develops innovative solutions to enhance productivity and quality.
