Outsourcing
(การจ้างภายนอก)
Definition
Outsourcing (การจ้างภายนอก) Hard Skill
Outsourcing is the strategic practice of delegating specific business processes or tasks to external service providers to improve efficiency and reduce costs.
Expertise Level
Level 1
Basic
1. Understands the concept and purpose of outsourcing.
2. Can identify tasks suitable for outsourcing.
3. Assists in basic coordination with external vendors.
Level 2
Intermediate
1. Manages outsourcing relationships and vendor contracts.
2. Evaluates vendor performance to ensure quality standards.
3. Coordinates between internal teams and external providers effectively.
Level 3
Advanced
1. Develops outsourcing strategies aligned with business goals.
2. Negotiates complex contracts and manages risks related to outsourcing.
3. Leads continuous improvement initiatives to optimize outsourced processes.
