phone screening
(การคัดกรองทางโทรศัพท์)
Definition
phone screening (การคัดกรองทางโทรศัพท์) Hard Skill
Phone screening is the process of conducting initial candidate evaluations via telephone to assess qualifications, experience, and suitability for a job role before in-person interviews.
Expertise Level
Level 1
Basic
1. Can conduct simple phone calls to confirm candidate availability and basic information.
2. Understands the purpose of phone screening in the hiring process.
3. Can follow a basic script or checklist during the call.
Level 2
Intermediate
1. Can assess candidate qualifications and experience effectively through structured questions.
2. Able to identify red flags or gaps in candidate information during the call.
3. Provides clear and concise information to candidates about the job role and next steps.
Level 3
Advanced
1. Can tailor screening questions to match specific role requirements and company culture.
2. Effectively evaluates soft skills and cultural fit through conversational techniques.
3. Provides detailed feedback and recommendations to hiring managers based on screening results.
