Presales
(งานก่อนการขาย)
Definition
Presales (งานก่อนการขาย) Soft Skill
The activities and processes conducted before a sale to understand customer needs, demonstrate product value, and support the sales team in closing deals.
Expertise Level
Level 1
Basic
1. Understands basic product features and benefits.
2. Can gather simple customer requirements.
3. Assists sales team with basic presentations and information.
Level 2
Intermediate
1. Effectively identifies customer needs and matches them with product capabilities.
2. Prepares and delivers tailored product demonstrations.
3. Supports proposal development and addresses common customer objections.
Level 3
Advanced
1. Leads complex presales engagements with strategic customer insights.
2. Designs custom solutions aligning with client business objectives.
3. Collaborates across teams to optimize sales proposals and drives successful deal closures.
