Printer Support
(การสนับสนุนเครื่องพิมพ์)
Definition
Printer Support (การสนับสนุนเครื่องพิมพ์) Hard Skill
The ability to install, troubleshoot, maintain, and repair printers to ensure optimal performance and minimal downtime.
Expertise Level
Level 1
Basic
1. Can install basic printer drivers on common operating systems.
2. Understands how to connect printers via USB and network.
3. Performs routine printer setup and basic maintenance tasks.
Level 2
Intermediate
1. Diagnoses and resolves common printer errors and hardware issues.
2. Configures network printers including IP settings and sharing.
3. Performs preventive maintenance and replaces consumables like toner and ink.
Level 3
Advanced
1. Troubleshoots complex printer network configurations and firmware issues.
2. Implements and manages printer fleets across multiple locations.
3. Advises on printer procurement and optimizes printing workflows for efficiency.
