Process Analysis
(การวิเคราะห์กระบวนการ)
Definition
Process Analysis (การวิเคราะห์กระบวนการ) Hard Skill
The systematic examination and evaluation of business or operational processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
Expertise Level
Level 1
Basic
1. Understands fundamental concepts of process workflows.
2. Can map simple processes using basic tools.
3. Identifies obvious inefficiencies in straightforward processes.
Level 2
Intermediate
1. Analyzes moderately complex processes to identify bottlenecks and areas for improvement.
2. Utilizes process analysis techniques such as flowcharting and root cause analysis.
3. Can recommend practical solutions to optimize process efficiency.
Level 3
Advanced
1. Leads comprehensive process analysis projects across multiple departments.
2. Integrates advanced methodologies such as Six Sigma or Lean management to improve processes.
3. Develops strategic process improvements that align with organizational goals.
