Process Automation
(ระบบอัตโนมัติของกระบวนการ)
Definition
Process Automation (ระบบอัตโนมัติของกระบวนการ) Hard Skill
The use of technology to perform recurring tasks or processes in a business where manual effort can be minimized or eliminated.
Expertise Level
Level 1
Basic
1. Understands basic concepts of automation and its benefits.
2. Can use simple tools or software to automate routine tasks.
3. Recognizes processes that are suitable for basic automation.
Level 2
Intermediate
1. Designs and implements automated workflows using specialized automation tools.
2. Integrates multiple systems to streamline and automate processes.
3. Analyzes workflow inefficiencies and applies automation to improve productivity.
Level 3
Advanced
1. Leads complex automation projects involving cross-functional teams and advanced technologies such as AI and RPA.
2. Develops custom automation solutions tailored to organizational needs.
3. Evaluates and optimizes automated processes continuously for scalability and efficiency.
