Quality Assurance
(การประกันคุณภาพ)
Definition
Quality Assurance (การประกันคุณภาพ) Hard Skill
Quality Assurance is the systematic process of ensuring that products or services meet defined standards and customer expectations through planned activities and continuous improvement.
Expertise Level
Level 1
Basic
1. Understands basic quality standards and guidelines.
2. Performs simple checks to ensure product or service meets expected criteria.
3. Identifies obvious defects or issues in deliverables.
Level 2
Intermediate
1. Applies quality assurance processes in regular workflows.
2. Identifies root causes of quality issues and suggests improvements.
3. Uses relevant tools and documentation to monitor quality compliance.
Level 3
Advanced
1. Develops and implements comprehensive quality assurance strategies.
2. Leads continuous improvement initiatives based on quality data analysis.
3. Ensures organizational compliance with industry standards and regulatory requirements.
