reference checking
(การตรวจสอบข้อมูลอ้างอิง)
Definition
reference checking (การตรวจสอบข้อมูลอ้างอิง) Hard Skill
The process of verifying a candidate's previous employment, qualifications, and work performance by contacting their provided references to ensure accuracy and suitability for a position.
Expertise Level
Level 1
Basic
1. Understands the purpose of reference checking.
2. Can collect basic reference information from candidates.
3. Follows established procedures for contacting references.
Level 2
Intermediate
1. Effectively communicates with references to obtain detailed information.
2. Evaluates the credibility and relevance of reference responses.
3. Documents and reports findings clearly for hiring decisions.
Level 3
Advanced
1. Designs and improves reference checking protocols and questionnaires.
2. Analyzes reference data to identify potential risks or strengths in candidates.
3. Integrates reference checking results with other hiring assessments for strategic decision making.
