Retail Sales
(การขายปลีก)
Definition
Retail Sales (การขายปลีก) Hard Skill
The ability to effectively sell products or services directly to consumers in a retail environment, including customer interaction, product knowledge, and transaction handling.
Expertise Level
Level 1
Basic
1. Understands basic product information and pricing.
2. Can assist customers with simple inquiries.
3. Accurately processes sales transactions and payments.
Level 2
Intermediate
1. Provides personalized customer service to meet needs.
2. Demonstrates strong product knowledge to suggest suitable items.
3. Handles customer complaints and returns professionally.
Level 3
Advanced
1. Develops sales strategies to maximize revenue.
2. Analyzes customer trends and adjusts approaches accordingly.
3. Leads and trains team members in sales techniques and customer relations.
