Salesforce.com Implementation
(การใช้งาน Salesforce.com)
Definition
Salesforce.com Implementation (การใช้งาน Salesforce.com) Tool
The process of deploying and configuring Salesforce.com solutions to meet business requirements, including customization, integration, and user training.
Expertise Level
Level 1
Basic
1. Understands basic Salesforce.com concepts and navigation.
2. Can assist in simple data entry and basic configuration tasks.
3. Familiar with Salesforce standard objects and user interface.
Level 2
Intermediate
1. Can customize Salesforce objects, fields, and page layouts.
2. Able to configure automation tools like workflow rules and process builder.
3. Supports data migration and integration with other systems.
Level 3
Advanced
1. Designs and implements complex Salesforce solutions tailored to business needs.
2. Leads integration projects using APIs, middleware, and third-party tools.
3. Provides training and best practices for users and administrators.
Ministry of Higher Education
Science, Research and Innovation
Call Center 1313
328 Si Ayutthaya Rd., Thung Phaya Thai, Ratchathewi, Bangkok 10400 Tel. 02-610-5200 Fax. 02-354-5524.
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