Software Troubleshooting
(การแก้ไขปัญหาซอฟต์แวร์)
Definition
Software Troubleshooting (การแก้ไขปัญหาซอฟต์แวร์) Hard Skill
The ability to identify, diagnose, and resolve software issues efficiently to ensure optimal performance and functionality.
Expertise Level
Level 1
Basic
1. Can recognize common software errors and issues.
2. Follows standard procedures to resolve simple problems.
3. Uses basic diagnostic tools to gather information.
Level 2
Intermediate
1. Can diagnose and fix moderately complex software problems.
2. Analyzes error logs and system behavior to identify root causes.
3. Implements effective solutions and verifies software functionality.
Level 3
Advanced
1. Can troubleshoot complex software systems and unexpected failures.
2. Develops customized debugging strategies and tools.
3. Proactively identifies potential issues and optimizes software performance.
